All
of this means that you, the customer, have access to parts from our inventory
and from many sources across the USA and Canada, instantly. Rock Valley Tractor
Parts. Is proud of the reputation we have built in the 60+ years of doing business.
We are working with many reputable vendors to give you the best quality parts
at the lowest possible prices. Many of the prices may change; our goal is for
these prices to be even lower. We look forward to giving you the best possible
parts service well into the 21st. Century.
ORDERS:
By Phone- TOLL FREE: 800-831-8543 LOCAL: 712-476-5301 FAX: 712-476-5302 or order
directly from our online catalog.
SHIPPING:
In most cases parts ordered by 3 PM will be shipped
the same day. You can contact us toll free at 800-831-8543 or you can place
your order by fax at 712-476-5302. Remember that if you find a used part in
our inventory you will need to contact us to confirm the price.
Prices do not include any freight costs. We ship our orders freight collect, meaning that you will be responsible for the freight when your order arrives. We can also add the freight to your bill at the time of shipment, giving you the most accurate billing charges.
PRICES:
Prices are as shown in the catalog. Shipping costs are not reflected in the
price of the part. Prices are subject to change without notice.
TERMS
OF PAYMENT: Payment may be made by check, credit card.
WARRANTY/RETURN:
All parts are fully guaranteed for 30 days and may be returned for exchange
or refund with proof of purchase. To obtain an exchange or refund it is required
that you contact our staff to obtain a Return Authorization before returning
merchandise.
RESTOCKING
FEE: On some occasions it becomes necessary for our customer, to return parts
after the appropriate Warranty/Return policy. In such cases it may be required
that a 10% restocking fee be applied against the refund of the return. As in
any return, authorization from our staff is pre-required